Use case
Report it where people already talk.
LINE, Telegram and Microsoft Teams are two-way channels in Canvas. Ask a question, get a chart, receive an SOP, acknowledge or comment, and keep the work in one ticket flow.
A request, end to end
A message arrives
From a tenant, resident or colleague in a chat channel.
A ticket is made
With an owner, an SOP and a service clock.
Updates go back
The person hears progress where they asked.
Staff close it in Canvas
No chat channel can close a ticket yet, so closure stays with the team.
Make the chat the front door.
Request a demo of requests flowing from LINE to resolution.